Frequently Asked Questions
Quick answers about learning with Atlas Runa, accounts, subscriptions, and privacy. Need help with something else? Email support@atlasruna.com.
Getting Started
Atlas Runa is a progress-aware language learning app for anyone who wants real fluency, whether you're starting from your first hundred words or pushing past intermediate. It combines structured practice with reading, listening, video, and writing, so every minute of study moves you toward actually understanding the language, not just keeping a streak alive.
The app tracks what you've seen, what you know, and where you still need practice, then uses those signals to recommend the next useful thing, at exactly your level.
You can study Italian, Spanish, Mandarin Chinese, and Japanese.
Yes. You can start learning for free, use browser-based practice, and build progress before choosing whether to subscribe.
AI-assisted practice and some account-connected features may require signing in or starting a paid subscription.
You can try parts of Atlas Runa without an account, and some early practice can be stored in your browser.
Create a free account when you want synced progress, subscription access, cross-device study, and account-backed vocabulary tracking.
Learning Approach
Progress is based on demonstrated ability: words you know, reviews you complete, reading flow, comprehension checks, and repeated grammar performance.
Atlas Runa does not use XP or levels as the core mechanic. Unlocks and recommendations should reflect what you can actually understand or produce.
It is both. Drills help you sharpen specific skills like vocabulary, conjugation, numbers, prepositions, and writing. Immersion helps you apply those skills in real reading, listening, and video contexts.
The long-term goal is to keep practice and immersion connected so the app can choose material that is challenging without being bewildering.
Atlas Runa tracks the words and patterns you encounter, then uses that model to estimate whether content is a good fit. Material should be mostly understandable with enough unknown language to stretch you.
As the catalog grows, authored and indexed content are preferred. AI-generated material helps fill gaps when there is not yet a good human-curated option.
Yes. Use the language picker in the app header or language-specific settings. Each language keeps its own study preferences where the app supports them.
Subscriptions and Billing
The AI practice subscription unlocks AI-supported study tools such as writing feedback, reading comprehension, reading flow, and AI dictionary lookups where available.
Checkout is handled by Stripe, and Atlas Runa does not store full card numbers on its servers.
You can cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period, and you keep access until then.
Subscription fees are generally non-refundable except where required by law. If you believe you were charged in error, email support and we will review it.
Privacy and Support
Yes. Atlas Runa runs in a modern browser on desktop or mobile. There is no separate app to install.
Atlas Runa uses learning data to run the service and personalize study, including vocabulary state, practice answers, reading sessions, and review history.
We do not sell your personal information. See the Privacy Policy and Cookie Policy for the full details.
Email support from your registered email address and we will delete your account and associated data, subject to any legal retention requirements.
Atlas Runa is not directed to children under 13, or the equivalent minimum age in your jurisdiction.
Use the Feedback button in the top bar, or email support. We read everything.